With over 45 years of experience in corporate management and small business ownership in the wedding industry, Ron is celebrated as an inventive Customer Experience Design speaker and consultant. His keynotes and workshops are engaging, entertaining and interactive, with ample easy-to-implement content that inspires audiences to immediately transform what they’ve learned into real-world innovation, benefitting both their businesses as well as their customer’s lives.
- Ron will be speaking in the afternoon on the topic of what your clients should experience when working with you. Happy customers become loyal customers, who tell their friends (and basically anyone they know getting married) about you and your business! This session is great for someone that wants to hone in on perfecting their customer’s experience while working with them on their wedding.